Refund and Returns Policy

Purchase Terms of Agreement

The following terms and conditions apply to the purchase of digital products, including PDF downloads and online content. Before making any purchase, consumers should carefully review them.

Payment + Refund Policy

All transactions to purchase intangible products, PDF downloads, resource material, and online content are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries, and your details are not stored during this process.

Since your purchase is a digital product, it is deemed “used” after download or opening, and all downloaded purchases made on http://www.winsbooks.blog are not fully refundable or exchangeable. Since the products sold are intangible, you can only be awarded a 50% back refund or store credit.

Win’s Books reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase, and product or service offerings without prior notice.

Information for Tangible Items:

Do We Accept Returns?

Yes, for tangible items sold through our website. Not 3rd parties.

What is the Return window?

30 days from delivery date

What is the Return window extension?

Dec 1 to Jan 6, 2024: 45 days from delivery date

What are your Return methods?

by mail

Item condition

New or used

Is there a Restocking fee?

There is no fee

Return reason and fees

The cost of return shipping (remorse), Customer responsibility (defective)

Delivery of Goods and Services

Please contact winnies.books1@gmail.com immediately if you do not receive the digital product link upon purchase. We will make sure you receive your product as soon as possible. Should you have purchased the wrong ebook, please contact us so we can send you the correct one. You will not receive a refund because it is an exchange.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards